Integrated Facility Management • Sultanate of Oman
Integrated facility management that brings people, engineering, technology and accountability together to improve asset performance.
Total Care Solutions & Services is an Oman-based Integrated Facility Management company delivering engineering, technical, soft and technology-enabled facility services across the Sultanate.
We support organisations in operating safer, more reliable and more efficient built environments by bringing people, processes, engineering expertise and digital tools together under an accountable service model.
From day-to-day operations to long-term asset performance, our focus is straightforward: protect our clients’ assets, support the people who use them and continuously improve the performance of the facilities entrusted to us.
To be a facility management partner organisations in Oman rely on, through practical, technology-enabled and sustainable solutions.
Delivering efficient, sustainable facility management across the Sultanate of Oman, with safety, service quality and the client relationship at the centre of every engagement.
Our local presence gives us a practical understanding of Oman’s operating environment, client expectations and facility requirements.
From commercial and institutional properties to industrial environments, our teams are structured to provide responsive support and accountable service delivery.
Engineering, soft services, people and technology, coordinated for commercial, industrial, residential and public-sector facilities across Oman.
Soft and hard services under one accountable partner, coordinated through CAFM.
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Daily and deep cleaning for offices, retail, industrial and residential sites, using eco-friendly products.
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Licensed personnel, access control and skilled manpower for day-to-day operations and emergency cover.
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Grounds, turf, trees, irrigation and indoor planting, maintained for Oman’s climate.
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Installation, repair and servicing across HVAC, electrical and plumbing systems, backed by a skilled workforce for structural upkeep and refurbishments.
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Independent FM consultancy and structured waste management that improve cost and compliance.
Explore Service →What organisations across Oman look for when they put a facility management contract out to tender — and how we are set up to answer it.
Integrated hard, soft and technology-enabled services under coordinated management.
Preventive maintenance and technical expertise focused on reliability and asset performance.
Responsive coordination and operational support across the Sultanate.
CAFM, dashboards, asset information and performance visibility supporting better decisions.
Structured processes focused on safe, consistent and controlled service delivery.
Energy, water, waste and lifecycle considerations incorporated into facility operations.
From government institutions to schools and mixed-use developments, our teams adapt to the operational rhythm of every sector we work in.
Public sector facilities
Offices & towers
Homes & developments
Education campuses
Clinics & facilities
Hotels & resorts
Malls & showrooms
Factories & warehouses
Integrated communities
The facility types we work across in Oman, and what each one demands day to day.
Commercial & Corporate
Office towers and business parks need facilities that stay invisible to tenants. We hold the building steady so occupiers never have to think about it.
Retail & Hypermarkets
Retail centres cannot afford downtime during trading hours. Cleaning, HVAC and technical works are scheduled around a constant flow of shoppers.
Residential Communities
Owners and associations want one accountable partner rather than a spread of separate contractors across the same development.
Education & Institutional
Campuses run to a fixed timetable. Our teams work around teaching hours and hold a 24/7 capability for anything that cannot wait.
Mixed-Use Developments
Mixed-use assets combine retail, office and residential under one roof, so FM has to coordinate across very different operating needs without gaps between zones.
Our iBMS CAFM platform brings Computer-Aided Facility Management and Building Management System data into one connected view, so every asset, work order and technician is visible, trackable and accountable.
Building → assets and equipment → CAFM → work orders → SLA and KPI monitoring → management dashboard → continuous improvement. Technology here serves the facility, not the other way round.
Request a CAFM Demo →Computer-Aided Facility Management across assets, space and maintenance in one system of record.
Building Management System data covering HVAC, power and access, unified with your CAFM workflows.
Scheduled, rule-based maintenance that gets ahead of failures instead of reacting to them.
Track every asset from installation to replacement, with full maintenance history on tap.
Auto-assigned, priority-ranked work orders that route straight to the right technician.
A single point of contact for occupant requests, logged, tracked, and closed with an audit trail.
Connected sensors feed live condition data into the platform for smarter, earlier decisions.
Field technicians raise, update and close tickets from a mobile device, on site, in real time.
Via helpdesk, mobile app or IoT alert
Routed to the right technician instantly
Tracked against SLA, with mobile updates
KPI dashboards close the loop for you
Every maintenance request follows the same four stages, so clients always know where a job stands and what happens next.
Assess the issue, inspect the asset or system, and identify the root cause before any work begins.
Correct faults and restore the asset or system to safe, reliable operation.
Carry out preventive and scheduled servicing to maintain performance and reduce future breakdowns.
Install or replace equipment, components and systems when repair is no longer the right answer.
Safe delivery is not a separate workstream. It is how the work is planned, briefed, supervised and reviewed on every site we operate.
Task and site risk assessments completed before work begins, and reviewed when conditions change.
Controlled authorisation for high-risk activities, isolation and access to live systems.
Personal protective equipment issued, inspected and worn as the task and site require.
Daily briefings that set out the scope, hazards and controls before every shift starts.
Structured reporting of incidents and near-misses, with corrective actions tracked to closure.
Planned intervention on a schedule, reducing unplanned failures and unsafe conditions.
Personnel matched to tasks they are trained and competent to perform.
Findings from audits, inspections and reports feed back into method and schedule.
Sustainability in facility management is operational. It shows up in how equipment is scheduled, how consumption is measured, how waste is handled and how long an asset lasts.
Continuous tracking of consumption patterns across HVAC, lighting and equipment.
Coordinated oversight of electricity, water and utility accounts and vendors.
Clear reporting that turns raw meter data into actionable insight.
Structured audits that surface inefficiencies and prioritised savings opportunities.
Practical, phased initiatives that move your facility toward greener operations.
Operational alignment with green building standards and best practice.
Initiatives designed to steadily lower your facility's carbon footprint.
Sensors and automation that respond to real occupancy and demand.
Smarter consumption patterns and optimised equipment scheduling lower utility spend over time.
Streamlined systems mean less waste and smoother day-to-day building performance.
Sustainable practices reduce environmental impact across your property portfolio.
Preventive, condition-based care extends the working life of critical assets.
Photographs from active project sites across the Sultanate — engineering, housekeeping and site teams at work.
Mall concourse, Oman
Retail centre, Oman
Client site, Oman
Client site, Oman
Client site, Oman
Client site, Oman
Client site, Oman
Client site, Oman
Want to see Total Care in action at your facility?
Request a Site Assessment →Partnerships Across Diverse Sectors
We support organisations across education, retail, residential, commercial, hospitality and property sectors through dependable facility management and specialised services.
Client names and marks are shown with permission. Please contact us if any listing requires updating.
“Facility management is not simply about maintaining buildings. It is about protecting assets, supporting people and continuously improving the environments in which businesses and communities operate.”
At Total Care Solutions & Services, we believe facility management should create measurable value every day — through reliable engineering, responsive service, safer environments and better-performing assets.
Total Care was established with a commitment to bring together technical expertise, skilled people, disciplined processes and technology under one accountable service model. As we have grown, that commitment has remained central to how we work with our clients.
Being based in Oman gives us a close understanding of the operating environment, expectations and responsibilities that come with managing facilities across the Sultanate. We are proud to contribute to Oman’s continued development by supporting the buildings, workplaces and infrastructure that organisations and communities depend upon.
Our focus is not simply on the number of services we provide, but on how effectively those services work together. From engineering and preventive maintenance to soft services, CAFM, asset management and energy performance, our objective is to help our clients operate safer, more reliable and more efficient facilities.
As Total Care continues to evolve, we will continue investing in our people, operational capability and technology while remaining committed to the values on which the company was built: integrity, accountability, reliability and long-term partnership.
The people responsible for the strategic direction, operational performance and service delivery of Total Care.
Arun Samuel Nakka brings more than 24 years of experience across hospitality, facility management and property management, including international assignments.
His professional background covers the management of large commercial, residential and retail property portfolios, with exposure to more than 9.5 million sq. ft. of managed real estate across his career.
At Total Care he holds executive responsibility for the company’s strategic direction, business growth, client relationships and the continued development of integrated facility management capabilities across the Sultanate of Oman.
Ghalib brings 26 years of experience to Total Care, where he leads day-to-day operational delivery, workforce planning and administration across our managed sites in Oman. He owns service quality and compliance standards in the field and supports the development of Omani talent.
Behind every well-managed facility is a team of people who understand that reliability is built through consistency, technical competence and attention to detail.
Our engineers, technicians, supervisors and service professionals work together to keep facilities safe, operational and performing every day.
Briefings, equipment checks and clear task ownership before the team steps onto a client site — the routine that keeps standards consistent.
Total Care Solutions and Services is always glad to hear from experienced FM professionals, technicians and service staff who share our commitment to quality and reliability across Oman.
We don't always have specific vacancies listed here. Send us your CV and our HR team will reach out when a suitable role becomes available.
Careers enquiries: info@tcfms.com
Muscat-based teams, working across the Sultanate every day.
Tell us about the facility and what is not working. We will arrange a site visit and come back with a scope and a price.
Head Office, Muscat, Sultanate of Oman
This opens a pre-filled email in your mail app, addressed to our team. Our team will review your enquiry and respond as soon as possible.
Partner with Total Care Solutions & Services for reliable engineering, proactive maintenance and technology-driven Integrated Facility Management across Oman.
Home/Services/Integrated Facility Management
Integrated FMIntegrated Facility Management (IFM) brings Soft Services, Technical Services and CAFM technology together under a single, accountable contract. Instead of coordinating separate vendors for HVAC, cleaning, asset safety and maintenance, your building runs on one team, one set of SLAs, and one dashboard.
One accountable partner for every building system.
Create a coordinated operating model across engineering, soft services, CAFM and performance management.
Day-to-day operations for owners and investors.
Create a coordinated operating model across engineering, soft services, CAFM and performance management.
Structured, transparent FM contracting.
Create a coordinated operating model across engineering, soft services, CAFM and performance management.
Home/Services/Accommodation Management
Integrated FMFor organisations managing staff or labour accommodation, we handle the operational, welfare and compliance details: housekeeping, maintenance, catering coordination and occupancy management, keeping facilities safe, compliant and well maintained.
Staff and labour accommodation, professionally run.
Create a coordinated operating model across engineering, soft services, CAFM and performance management.
Home/Services/HVAC & Chiller Maintenance
❄️ Technical ServicesPlanned preventive maintenance and rapid-response repair for HVAC systems, chillers and air handling units, keeping indoor environments comfortable while controlling energy consumption over the life of the asset.
Reliable comfort cooling and climate control.
Talk to our technical services team about preventive maintenance, system performance and lifecycle support.
Safe, compliant, well-maintained power infrastructure.
Talk to our technical services team about preventive maintenance, system performance and lifecycle support.
Water supply, drainage and hygiene systems maintained.
Talk to our technical services team about preventive maintenance, system performance and lifecycle support.
Protecting people through certified fire safety systems.
Talk to our technical services team about preventive maintenance, system performance and lifecycle support.
Centralised control for smarter buildings.
Talk to our technical services team about preventive maintenance, system performance and lifecycle support.
Vertical transportation, kept safe and reliable.
Talk to our technical services team about preventive maintenance, system performance and lifecycle support.
Clean, hygienic facilities every day.
Talk to us about scope, staffing levels and the day-to-day service standards your facility needs.
Trained personnel, visible and reliable.
Talk to us about scope, staffing levels and the day-to-day service standards your facility needs.
Flexible, skilled workforce without the overhead.
Talk to us about scope, staffing levels and the day-to-day service standards your facility needs.
Green spaces maintained for Oman's climate.
Eight core capabilities covering routine grounds care, plant health and irrigation efficiency.
Routine upkeep of grounds, beds and green areas on an agreed schedule.
Specialist plant selection, establishment and ongoing care.
Mowing, edging, aeration and turf recovery to keep lawns healthy.
Pruning, shaping and structural care for trees and shrubs.
Inspection, repair and calibration of irrigation systems to limit water loss.
Planned seasonal displays for entrances, courtyards and common areas.
Monitoring, fertilisation, soil care and treatment of pests and disease.
Maintenance of interior planting in lobbies, offices and reception areas.
Talk to us about scope, staffing levels and the day-to-day service standards your facility needs.
Responsible collection, sorting and disposal.
Talk to us about scope, staffing levels and the day-to-day service standards your facility needs.
Home/Services/CAFM & Smart Facility Solutions
Digital & AdvisoryOur CAFM platform turns facility operations into trackable, reportable data covering work orders, SLA compliance, asset history and KPI dashboards, giving clients full visibility into what's happening across their portfolio.
Digitally-tracked facility operations.
Talk to us about asset registers, CAFM implementation and the reporting your team actually needs.
Lower costs, lower carbon footprint.
Explore practical opportunities to improve facility energy performance.
For owners and operators planning new facilities or restructuring existing FM programmes, we provide independent consultancy covering FM strategy, outsourcing models, transition planning and cost benchmarking.
Strategic advisory for facility operations.
Talk to us about asset registers, CAFM implementation and the reporting your team actually needs.
Protecting the lifecycle value of your assets.
Talk to us about asset registers, CAFM implementation and the reporting your team actually needs.
Home/Industries/Commercial Offices
Commercial & ResidentialOffice towers and business parks need facilities that stay invisible to tenants: comfortable climate control, reliable power, clean common areas and fast response when something goes wrong.
Facilities kept running to a consistent standard.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Residential Communities
Commercial & ResidentialFrom apartment towers to villa compounds, residential communities need dependable maintenance, asset safety and grounds care that residents can count on every day of the year.
Comfortable, safe living environments.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Mixed-Use Developments
Commercial & ResidentialMixed-use developments combine multiple building types under one roof, which means FM has to coordinate across very different operational needs without gaps between zones.
One team across retail, residential and office zones.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Government & Public Sector
Commercial & ResidentialPublic sector facilities carry higher expectations for compliance, documentation and accountability. Our teams are experienced in meeting government reporting and procurement standards.
Compliant, accountable public facility operations.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Retail & Shopping Malls
Retail & HospitalityMalls and retail centers can't afford downtime during trading hours. Cleaning, HVAC and technical maintenance all need to happen around a constant flow of shoppers.
Keeping footfall-heavy environments spotless and running.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Hospitality & Hotels
Retail & HospitalityHotels and resorts depend on flawless presentation and instant technical response. A guest complaint about a broken air conditioner is a service failure, not a maintenance ticket.
Guest-ready facilities, every shift.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Healthcare & Hospitals
Retail & HospitalityHealthcare facilities need FM partners who understand infection control, critical system uptime, and the compliance standards that clinical environments demand.
Facility standards that support clinical care.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Education & Universities
Retail & HospitalitySchools and universities need facilities that stay safe and functional through the academic year, with maintenance work often scheduled around term time and exam periods.
Safe, well-maintained campuses.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Industrial & Manufacturing
Industrial & InfrastructureIndustrial and manufacturing sites need FM partners who understand plant environments, where unplanned downtime carries a direct production cost.
Keeping production facilities running.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Warehousing & Logistics
Industrial & InfrastructureWarehousing and logistics facilities run around fixed schedules and tight throughput targets, so FM support needs to keep pace without interrupting operations.
Operational continuity for distribution facilities.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Oil & Gas
️ Industrial & InfrastructureFacilities supporting the oil and gas sector operate under strict safety and compliance regimes. Our teams work within those standards to keep support facilities running reliably.
FM support for demanding industrial environments.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Banking & Financial Institutions
Industrial & InfrastructureBanks and financial institutions need facilities that project trust and security, from branch cleanliness to access control and rapid technical response at head-office locations.
Secure, professional branch and HQ environments.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Airports & Transportation
Industrial & InfrastructureTransportation hubs operate around the clock with high public footfall, so facility management needs to match that pace without ever compromising on safety or presentation.
High-volume facilities that never really close.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Industries/Data Centres & Technology Facilities
Industrial & InfrastructureData centres and technology facilities have zero tolerance for downtime. Cooling, power redundancy and access control all need to perform to exacting, continuously monitored standards.
Precision FM for mission-critical environments.
Talk to us about the operating standards, coverage and reporting your type of facility needs.
Home/Privacy Policy
Effective date: 18 July 2026
When you contact us through this website, we may collect the information you provide directly, such as your name, email address, phone number, and the details of your enquiry.
We use the information you provide to respond to enquiries, prepare proposals, and deliver the facility management services you request. We do not sell your personal information to third parties.
We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, loss, or misuse.
This website may use essential cookies required for basic site functionality. We do not use cookies to sell personal information. If analytics or additional cookies are introduced in the future, this policy will be updated accordingly.
You may contact us at any time to ask what information we hold about you, or to request that it be corrected or deleted, subject to applicable Omani law.
Questions about this policy can be sent to info@tcfms.com or PO Box 1597, PC 133, Sultanate of Oman.
Home/Terms of Service
Effective date: 18 July 2026
This website is operated by Total Care Solutions & Services LLC (“Total Care”, “we”, “us”), a company registered in the Sultanate of Oman.
Content on this website is provided for general information about our facility management services and is not a binding offer. Service pricing, scope and availability are confirmed separately through a signed proposal or contract.
The Total Care name, logo, and website content are the property of Total Care Solutions & Services LLC and may not be reproduced without permission.
The content of this website is provided on an “as is” basis for general information. To the extent permitted by applicable law, Total Care does not accept liability for loss arising from reliance on website content. The delivery of contracted services, and any associated obligations and liabilities, are governed exclusively by the signed service agreements between Total Care and its clients.
These terms are governed by the laws of the Sultanate of Oman.
Questions about these terms can be sent to info@tcfms.com.
